Assessing the Impact of Records and Information Management Policy in Nigerian Public Universities: A Qualitative Review

Volume 7, Issue 2, April 2023     |     PP. 10-23      |     PDF (218 K)    |     Pub. Date: March 19, 2023
DOI: 10.54647/isss120277    73 Downloads     53452 Views  


Jika Saidu Muhamad, Gombe State University, Nigeria
Endang Fitriyah Mannan, Airlangga University, Indonesia
Yakubu Attahiru liman, College Library, Federal College of Education (Technical), Nigeria

At the organizational level, records and information policy is regarded a key component in regulating and controlling information-related management and operations. However, literature and information from the field show that its structure and responsibilities are somewhat anonymous. Information policy components and other needs necessary for the practical application of information management policy remain underdeveloped, despite the fact that its basic aspects have been addressed in a number of publications. To understand information management policy within an organizational setting better, qualitative research using a case study approach with a semi-structured interview technique was used to elicit data from eleven stakeholders in records and information management which are more credible to answer research questions through the descriptions of roles played by information policy in regulating information management in the university. Qualitative research analysis software ATLAS-ti 7.0 was used to aid the data analysis. The research finding shows that managing records and information in the university is carried out without a standard policy which led to so many inconsistencies in the records and information management process. This situation has presented a vacuum in the circle of information resource management. However, the study recommends that the university should establish an information management policy, especially on information security issues. This policy should be conveyed to employees, documented, and reviewed frequently. Personnel must conform to the policy and any violation of the policy must attract disciplinary actions.

Records management, Information management policy, Nigerian universities, Records management policy, Education

Cite this paper
Jika Saidu Muhamad, Endang Fitriyah Mannan, Yakubu Attahiru liman, Assessing the Impact of Records and Information Management Policy in Nigerian Public Universities: A Qualitative Review , SCIREA Journal of Information Science and Systems Science. Volume 7, Issue 2, April 2023 | PP. 10-23. 10.54647/isss120277


[ 1 ] Abdulrazaq, A. B. (2015). “Management of university records for effective administration of universities in north- central Nigeria”. International Journal of Library and Information Science, 7(30), pp. 47- 54. Retrieved from (12 October 2020).
[ 2 ] Asogwa, B. E. (2013). The readiness of universities in managing electronic records a study of three federal universities in Nigeria. Electronic Library, 31(6), 792–807.
[ 3 ] Bates, J. (2014). The strategic importance of information policy for the contemporary neoliberal state: The case of Open Government Data in the United Kingdom. Government Information Quarterly, 31(3), 388–395.
[ 4 ] Costantino, F., Di Gravio, G., Shaban, A., & Tronci, M. (2015). The impact of information sharing on ordering policies to improve supply chain performances. Computers and Industrial Engineering, 82, 127–142.
[ 5 ] Gbaje, E. S., & Mohammed, Z. (2013). Digital preservation policy in National Information Centres in Nigeria. Electronic Library, 31(4), 483–492.
[ 6 ] International Organization for Standardization (2010). ISO 16175-2:2016. Information and documentation-records management: Part 1 general. Geneva: ISO.
[ 7 ] International Organization for Standardization (2016). ISO 15489-1 Information and documentation-records management: Part 1 general. Geneva: ISO.
[ 8 ] Kasymova, N., & Usmanova, K. (2015). Information policy in Central Asian Countries. Himalayan and Central Asian Studies, 19(3/4), 194. McClure, C. R. (1996). Libraries and Federal Information Policy. The Journal of Academic Librarianship, 22(3), 214-218.
[ 9 ] Moore, N. (1993). Information policy and strategic development: A framework for the analysis of policy objectives. Aslib Proceedings, 45(11/12), 281-285.
[ 10 ] National Universities Commission (2005), Manual on strategic planning for Nigerian universities and inter- university centres, pp. 3-4
[ 11 ] Nilsen, K. (1997). Social science research in Canada and government information policy: The statistics Canada example. Library and Information Science Research, 20(3), 211-234.
[ 12 ] Ojo, J.O., Mairiga, H.M., Idakwo, I.S. & Mohammed, U.S. (2019). Policy guidelines for records management in Nigerian University libraries. Covenant Journal of Library and Information Science, 2(2), pp. 1-15.
[ 13 ] Orna, E. (1990). Practical information policies: How to manage information flow in organisations. Aldershot: Gower.
[ 14 ] Owen, B. B., Cooke, L., & Matthews, G. (2012). Information policymaking in the United Kingdom: The role of the information professional. Journal of information Policy, 2, 51-78.
[ 15 ] Phiri, M. J. (2016). Managing university records and documents in the world of governance, audit and risk: case studies from South Africa and Malawi. PhD Thesis University of Glasgow. Retrieved from http;// Accessed (19 December 2020).
[ 16 ] Rabina, D. L. (2001). Examination of and recommendations for a National Information Policy for Israel: The use of democratic models for the understanding of information policy processes. The State University of New Jersey, New Brunswick, New Jersey.
[ 17 ] Strauss, A.L. and Corbin, J. (1998).Basics of qualitative research: techniques and procedures for developing grounded theory. Thousand Oaks: Sage Publications.
[ 18 ] Tsuji, M., & Choe, J. I. (2004). An ordered probit analysis of factors promoting a regional information policy: The case of Japanese local governments. Mathematics and Computers in Simulation, 64, 203-212.
[ 19 ] University ‘X’ Annual Report, (2017). Retrieved from (04 May 4, 2020).
[ 20 ] University ‘X’ Annual Report, (2017). Retrieved from (04 May 4, 2020).
[ 21 ] Wahyuni, D. (2012). The research design maze: understanding paradigms, cases, methods, and methodologies. Journal of Applied Management Accounting Research, 10(1), pp.69-80. Available at Accessed (26 March 2020).
[ 22 ] Washington, A. L. (2014). Government information policy in the era of big data. Review of Policy Research, 31(4), 319-325.
[ 23 ] Weingarten, F. W. (1989). Federal information policy development: The congressional perspective. In Mc Clure, Charles R., Hernon, P. & Relyea (Eds.), United Staes Government Information Policies. Norwood, NJ: Ablex Publishing Co.
[ 24 ] Weingarten, F. W. (1996). Technological change and the evolution of information policy. American Libraries, 27 (11), 45-47.
[ 25 ] Yin, R. K. (2018).Case Study Research and applications: Design and Methods, (6th ed). Thousand Oaks: Sage Publications.